--- title: FAQ url: https://alisiosalbufeira-hotel.guestcentric.net/en/faq language: en is_homepage: false hotel: Hotel Alisios - Albufeira city: Albufeira country: Portugal phone: "+351 289 589 284" email: mail@hotelalisios.com --- - [Rooms & Suites](/en/rooms) - [Restaurant & Bar](/en/restaurante-e-bar) - [The Hotel](/en/o-hotel) - [Gallery](/en/gallery) - [Contacts](/en/contacts) - [en](/en/faq) - [fr](/fr/faq) - [de](/de/haufig-gestellte-fragen) - [pt](/faq) [Brand logo](/en/) - [en](/en/faq) - [fr](/fr/faq) - [de](/de/haufig-gestellte-fragen) - [pt](/faq) - [Rooms & Suites](/en/rooms) - [Restaurant & Bar](/en/restaurante-e-bar) - [The Hotel](/en/o-hotel) - [Gallery](/en/gallery) - [Contacts](/en/contacts) [Brand logo](/en/) # FAQ Find clear and direct answers to the most frequently asked questions about Hotel Alísios, including location, beach, pool, rooms, dining, families, services, accessibility, bookings and payments. If you cannot find the information you need, contact Hotel Alísios directly. --- ### Access, location and transport **Where is Hotel Alísios located?** Hotel Alísios is located next to Praia dos Alemães, in Albufeira, in the Algarve, Portugal. The hotel is situated on the cliffs, by the sea, and about a 10-minute walk from Albufeira town centre. **Does Hotel Alísios have direct beach access?** Yes. Hotel Alísios has direct access to Praia dos Alemães via a staircase. There is also a second access via the road next to the hotel, without stairs, but with some incline. **Is beach access suitable for people with reduced mobility?** The main access to Praia dos Alemães is via stairs. There is an alternative without stairs via the road next to the hotel, although the route has some incline. Guests with reduced mobility should contact Hotel Alísios before arrival to obtain information suited to their needs. **Does Hotel Alísios have parking?** Yes. Hotel Alísios has private outdoor parking that is free of charge and exclusive to guests, with a capacity of approximately 50 vehicles. Spaces are not bookable and are subject to availability upon arrival. **Does Hotel Alísios have electric vehicle chargers?** No. Currently, Hotel Alísios does not have electric vehicle charging facilities. **Is it possible to reach Hotel Alísios by public transport?** Yes. Hotel Alísios is located in a central area of Albufeira with access to local transport. To choose the best option from the airport or train station, contact Reception. **Does Hotel Alísios provide airport transfers?** Yes. Hotel Alísios provides a transfer service. Contact Reception to confirm availability and conditions. **How far is Hotel Alísios from Albufeira town centre?** Albufeira town centre is about a 10-minute walk from Hotel Alísios. The route allows access to restaurants, shops and other points of interest. Some streets in Albufeira have steep slopes. --- ### Beach and pool **Does Hotel Alísios have a pool?** Yes. Hotel Alísios has an indoor seawater pool, heated to approximately 28°C and available all year round. **Is the Hotel Alísios pool indoors or outdoors?** Hotel Alísios pool is indoors and uses heated seawater. **Is the Hotel Alísios pool heated?** Yes. The indoor seawater pool is heated to approximately 28°C. **Is it mandatory to wear a swimming cap in the Hotel Alísios pool?** Yes. The use of a swimming cap is mandatory in the indoor pool. **What are the pool opening hours at Hotel Alísios?** Hotel Alísios pool is open daily from 07:00 to 21:00. **Does Hotel Alísios have sun loungers and parasols on the beach?** Hotel Alísios has rest areas and sun loungers in the outdoor area of the hotel. The sun loungers and parasols on the beach are managed by local concessionaires, do not belong to the hotel and are rented directly on site. **Does Hotel Alísios provide beach towels?** Yes. Hotel Alísios provides beach towels against a €10 deposit per item. --- ### Rooms **How many rooms does Hotel Alísios have?** Hotel Alísios has over 100 rooms spread across five floors. **Do all rooms at Hotel Alísios have sea views?** No. Approximately 50% of the rooms have sea views. The remaining rooms have other views, including city, garden or Alísios Restaurant Terrace views. **Do all rooms at Hotel Alísios have a balcony or terrace?** No. Only some room types have a balcony or terrace. Please check the description of your chosen category before booking. **Do Hotel Alísios rooms have air conditioning?** Yes. Hotel Alísios rooms are equipped with air conditioning. **Do Hotel Alísios rooms have free Wi-Fi?** Yes. Wi-Fi is free in rooms and throughout Hotel Alísios. **Do Hotel Alísios rooms have a minibar?** Yes. Hotel Alísios rooms have a minibar. **Do Hotel Alísios rooms have a safe?**Yes. Rooms have a safe with a daily usage fee. Please confirm the applicable conditions at the time of booking or check-in. **Do Hotel Alísios rooms have a hairdryer?** Yes. Hotel Alísios rooms have a hairdryer. **Is it possible to request an extra bed at Hotel Alísios?** Yes. Some room types allow additional accommodation. Availability and conditions depend on the room category and the age of the child. Please confirm at the time of booking. **Are Hotel Alísios rooms cleaned daily?** Yes. Room cleaning service is provided daily. --- ### Breakfast and dining **Does Hotel Alísios serve breakfast?** Yes. Hotel Alísios serves breakfast in buffet format, with additional à la carte options. **What are the breakfast times at Hotel Alísios?** Breakfast is served daily from 07:30 to 10:00. **Is breakfast included in the Hotel Alísios booking?** It depends on the rate selected. Some rates include accommodation and breakfast. Please check the rate conditions before completing your booking. **Does Hotel Alísios have a restaurant?** Yes. Alísios Terrace Restaurant serves meals inspired by Algarve and Mediterranean cuisine, by the sea. **Is Hotel Alísios restaurant open to the public?** Yes. Alísios Terrace Restaurant is open to the public. **What are the opening hours of Alísios Terrace Restaurant?** Lunch is served from 12:30 to 15:00. Dinner is served from 19:00 to 21:45. **Does Hotel Alísios have a bar?** Yes. Hotel Alísios has a panoramic bar next to the restaurant and outdoor area, with views over the Algarve coast. **What are the opening hours of Hotel Alísios bar?**Hotel Alísios bar is open from 10:00 to 00:00. **Does Hotel Alísios provide room service?** Yes. Hotel Alísios provides room service from 10:00 to 00:00, subject to a service charge. **Does Hotel Alísios have vegetarian options or catering for dietary restrictions?** Yes. The hotel has options for different dietary needs. Please indicate food allergies or intolerances in advance, preferably at the time of booking. --- ### Children and families **Does Hotel Alísios accept children?** Yes. Hotel Alísios welcomes families. Some room types allow children to be accommodated in an extra bed, according to the maximum capacity of each room. **Does Hotel Alísios provide services for families with children?** Yes. Hotel Alísios provides services for families, including babysitting upon prior request and subject to availability. **Is it possible to request a baby bed at Hotel Alísios?** Yes. Some room types allow a cot to be placed, according to the maximum capacity of the room. --- ### Services and facilities **Is Hotel Alísios Reception open 24 hours?** Yes. Hotel Alísios Reception is open 24 hours a day. **Does Hotel Alísios have a lift?** Yes. Hotel Alísios has a lift. **Does Hotel Alísios have free Wi-Fi?** Yes. Wi-Fi access is free throughout Hotel Alísios. **Does Hotel Alísios provide laundry service?** Yes. Hotel Alísios provides laundry and dry cleaning services. The price list can be found in the form available in the rooms. **Does Hotel Alísios provide massages?** Yes. Hotel Alísios provides massage service upon booking and subject to availability. **Is it possible to rent bicycles through Hotel Alísios?** Yes. Hotel Alísios provides a bicycle rental service. Contact Reception to confirm availability and conditions. **Does Hotel Alísios help organise excursions and activities in the Algarve?** Hotel Alísios Reception provides information and recommendations on activities and experiences in the Algarve. For specific services, please contact the hotel in advance. **Does Hotel Alísios have an ATM?** Yes. Hotel Alísios has an ATM. **Does Hotel Alísios have a concierge service?** Yes. Hotel Alísios provides a concierge service. **Is it possible to store luggage before check-in or after check-out?** Yes. Hotel Alísios has a luggage storage room. **Is it possible to send a parcel to Hotel Alísios?**Yes. It is possible to send a parcel to Hotel Alísios. --- ### Check-in and check-out **What time is check-in at Hotel Alísios?** Check-in at Hotel Alísios is available from 2:00 PM. **What time is check-out at Hotel Alísios?** Check-out at Hotel Alísios must be completed by 12:00 PM. **Is early check-in possible at Hotel Alísios?** Early check-in is subject to availability on the day of arrival. Contact Hotel Alísios to confirm if the service is available. **Is late check-out possible at Hotel Alísios?** Late check-out is subject to availability and may incur an additional charge. Request it at the Reception, preferably on the day before departure. **Can I arrive at Hotel Alísios after midnight?** Yes. The Reception operates 24 hours a day, so arrivals after midnight are possible. --- ### Bookings and payments **How can I modify or cancel a booking at Hotel Alísios?** If you booked directly with Hotel Alísios, contact the reservations team to modify or cancel your booking. If you booked through a travel agency or online platform, contact the respective booking channel directly. **What credit cards are accepted at Hotel Alísios?** Hotel Alísios accepts Visa, Mastercard, American Express and Maestro. **Is a deposit required when booking at Hotel Alísios?**Payment and deposit conditions depend on the rate and conditions selected. Consult the specific conditions presented at the time of booking. **What is Hotel Alísios's cancellation policy?** The cancellation policy depends on the rate booked. Some rates are non-refundable. Consult the specific conditions of your booking before completing your purchase. **Is there a tourist tax at Hotel Alísios, in Albufeira?** Yes. The Albufeira Municipal Tourist Tax is €2 per person, per night, up to a maximum of seven consecutive nights. It applies from 1 April to 31 October to guests aged 13 years and over and is charged at check-in. --- ### Pets and smoking policy **Does Hotel Alísios accept pets?** No. Hotel Alísios's current policy does not allow pets. **Is smoking allowed at Hotel Alísios?** Smoking is not permitted inside Hotel Alísios. Tobacco consumption must be limited to outdoor areas where it is allowed. **Is it permitted to use electronic cigarettes at Hotel Alísios?** Yes, only outdoors and in areas where smoking is permitted. --- ### Accessibility **Is Hotel Alísios accessible for people with reduced mobility?** Hotel Alísios has some facilities for guests with reduced mobility. Due to its location on the cliff and the characteristics of access to Praia dos Alemães, guests with specific mobility needs should contact the hotel before booking or arrival. **Is access from Hotel Alísios to Praia dos Alemães by stairs?** Yes. The main access to Praia dos Alemães is by stairs. There is a second option via the road next to the hotel, without stairs, but with some slope. --- ### During your stay **What should I do if I forget an object at Hotel Alísios?** Contact Hotel Alísios Reception as soon as possible. The team will check if the object has been found and provide you with next steps. **Does Hotel Alísios provide a wake-up call service?** Yes. Request the wake-up call service at Reception. **Can I receive visitors at Hotel Alísios?** Yes. Visitors are allowed during the day. After midnight, access is restricted to registered guests and visitors cannot stay overnight at the accommodation. **Where can I ask for recommendations about restaurants, beaches and activities in Albufeira?** Hotel Alísios's Reception team provides recommendations about restaurants, beaches, activities and experiences in Albufeira and the Algarve. **How can I send feedback about my stay at Hotel Alísios?** You can share your feedback directly with Hotel Alísios's team or through the platform where you made your booking. --- ### Contact details **How can I contact Hotel Alísios?** Hotel Alísios, Av. Infante D. Henrique, 83, 8200-261 Albufeira, Algarve, Portugal. Telephone: 351 289 589 284. [Footer Logo](/en/) [Av. Infante D. Henrique, 83 Albufeira, Algarve 8200-261 Portugal](https://maps.google.com?q=Av.+Infante+D.+Henrique%2C+83,Albufeira,8200-261) [+351 289 589 284 Call to national landline network](tel:+351289589284) [+351 289 589 284](tel:+351289589284) [mail@hotelalisios.com](mailto:mail@hotelalisios.com) [![Powered by GuestCentric — Hotel Website & Booking Technology](https://static.guestcentric.net/cdn/wsbdev/wsbdev_bin/powered-gc.svg)](https://www.guestcentric.com/) --- ## Hotel Alisios - Albufeira **Address:** Av. Infante D. Henrique, 83, Albufeira, 8200-261, Portugal **Phone:** +351 289 589 284 **Email:** [mail@hotelalisios.com](mailto:mail@hotelalisios.com)